Per-unit pricing. Visible. Honest. No surprises.
We publish indicative per-unit rates so committees can budget before the survey. Final pricing depends on your building, but the bands are real.
Three tiers, one decision.
Pricing per unit, applied to your building's unit count. All tiers include site survey, install, resident handover, and 12-month workmanship warranty.
- Akuvox or equivalent 2-wire IP system
- Front entrance station
- Per-unit indoor monitor
- Re-use existing risers where possible
- Resident handover & building manager training
- 12-month workmanship warranty
- Smartphone app access
- Lift integration
- Everything in Bronze, plus:
- Smartphone app access for residents
- RFID / fob access entry
- Cloud-based admin portal for building manager
- Remote door release for deliveries / contractors
- 24-month workmanship warranty
- Premium Akuvox X912S system
- Lift integration
- Everything in Silver, plus:
- Premium 2N or Aiphone IX system
- Lift integration (call & floor restriction)
- Multi-tenant intercom-to-CCTV bridge
- BMS / smart building integration
- 24-month parts & labour warranty
- First 3 months Bronze maintenance free
- Priority service queue (4hr SLA)
Indicative pricing. Final quote subject to site survey, building access, riser condition, and brand selection. New construction pricing differs from retrofit pricing.
Recurring service so faults never become crises.
Per-unit monthly pricing. Cancel anytime with 30 days notice. SLA-backed.
- Annual preventive inspection
- Phone & email support, business hours
- Discounted callout rate ($220/visit)
- Tenant turnover reprogramming at $80/unit
- 72-hour SLA for non-critical faults
- Everything in Bronze, plus:
- 2× preventive inspections per year
- Free callouts in business hours
- Tenant turnover reprogramming included (up to 12/yr)
- 24-hour SLA for non-critical faults
- Building manager training refresh annually
- Everything in Silver, plus:
- 4-hour business-hour SLA for critical faults
- 24/7 emergency callout (after-hours rates apply)
- Unlimited tenant turnover reprogramming
- Annual firmware & security updates
- Quarterly building manager check-in
Ballpark your building in 10 seconds.
Credentials and trust signals: Intercom Solutions is the dedicated apartment intercom division of Mr Secured Pty Ltd (QLD Class 2 Security Provider Licence #4546326, ASIAL member, $20M PLI). Read the full credentials breakdown on our trust + credentials page.